Serena Straight Dress Grey Chantilly Lace
Favourbrook clothing is designed with comfort in mind – so we want to help you choose the right size. If you visit one of our shops, the staff will happily help you find your perfect fit. Online, meanwhile, our customer service team is very happy to offer advice. Just ask! Telephone +44 (0)207 493 5060 or email firstname.lastname@example.org for assistance.
Menswear Size Guide
Find your size conversion chart
Men's Coats, Jackets & Blazers
All our garments are listed in UK sizing, which is based on chest size. Please use the chart below to convert to other international size scales.
All our garments are listed in UK sizing by collar size in inches. Please use the chart below to convert to other international size scales. To determine your collar/neck size in inches, measure around your neck, just above your collar bone and add 1/4 inch. Round up to the closest 1/2 inch size.
|European Collar (EU)||37||38||39||41||42||43||44||45|
Men's Trousers, Shorts & Belts
All our garments are listed in UK sizing. Please use the chart below to convert to other international size scales. To determine your waist measurement, wrap a tape measure around your waist at the height at which you wear your trouser waistband.
Remember that our friendly staff are always ready to help with sizing and fit questions. Just telephone +44 (0)207 242 5173 or email email@example.com for assistance.
Womenwear Size Guide
Find your size conversion chart
All our garments are listed in UK sizing. Please use the chart below to convert to other international size scales.
Body dimensions for a woman of average build and height 5ft 5”-5ft 7” 165cm-170cm.
How to take body measurements for a perfect fit
Bust: Measure the fullest part of the bust. When putting the tape around your chest, make sure it is at the same level at the back as it is on the front.
Waist: Tie a piece of string around your midriff to find your natural waistline (it tends to be higher than you think). Without holding in your breath or tightening your core, pass the tape around the where the string settles to find your waist measurement.
Hips: This measurement is usually about 22cm lower from where the waist was made. Make sure you measure the fullest part of your hips/bottom, keeping the tape measure parallel to the floor.
Leg Lengths: Our ladies’ trousers are designed to fit a regular 31” inside leg measurement. Skirt and dress lengths vary depending on design. Most of the Classic shift dress styles are 61cm from the waist, which on an average height finishes just below the knee, whereas the fuller dresses tend to be 15cm longer, or approximately 76cm from the waist.
Considerations: Always take your own personal measurements and cross-reference them with our size chart.
Our garments have, on the whole, a close tailored fit, with between 4cm to 5cm ‘free’ fabric for ease of movement and breathing.
If you would like to discuss sizing on particular styles, please feel free to call or email for advice before purchasing.
We recommend that with straight-fitted dresses you should purchase the size that corresponds with your largest measurement, ie:- if you have a large bust and small hips, buy the size for the for your bust measurement, and vice versa.
We do offer an alteration service in store, so if you are able to come by Pall Mall for a fitting at a time convenient to you, please call to arrange an appointment.
If you have a good tailor in your area, taking in side seams or raising a hem should be a task they could do for you without too much trouble.
Favourbrook delivers internationally, shipping to the vast majority of countries. All our deliveries are sent by courier, with a tracked and signed-for service. We aim to dispatch orders by the next working day, but please note that during busy sale and promotional periods there may be a slight delay in dispatching your order.
The table below shows the cost of standard shipping by destination country. Please note that this table of rates is subject to change and other options may be available. Actual shipping charge will be quoted at checkout.
|Shipping Destination||Price||Free Shipping||Shipping Time|
|Collect from London shop||£0||Free on all orders||We will email you when your order is ready|
|UK||£5||Free shipping on orders above £300||2-3 working days|
|Europe (excluding Switzerland)||£15||Free shipping on orders above £300||3-6 working days|
|USA||£25||Free shipping on orders above £300||3-6 working days|
|Rest of the World||£35||Free shipping on orders above £300||5-7 working days|
Taxes & Duties (International Orders)
Products that are to be delivered outside of the UK will have a VAT deduction applied within the checkout when a valid delivery address is entered, and your package will be sent DDU (Delivery Duty Unpaid). Your order may then be subject to import duties and taxes which are applied when the delivery reaches its destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for paying any such local sales tax or import duties arising at the delivery destination, as these are not included in the price of the products. Import duty or tax costs will be invoiced directly to you from the courier or an import broker. We recommend you contact your local customs authority to determine a landed cost price prior to placing your order. Please note that if returning a parcel or order back to us, it is your own responsibility to claim back taxes or import duties directly with your broker or courier.
Online Returns and Cancellation Policy
We hope that you will be delighted with your purchase from us. But if you need to make a return for any reason we will be happy to help. This page explains our returns policy and how to go about making a return should you need to.
You can return goods you have ordered from us if Merchandise is not satisfactory or which does not correspond with its description or which fails to comply with any other item implied by the sale of Goods Act 1979. Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition after this we reserve the right to accept a refund or exchange. Please note that we can only accept returns of grooming and cosmetic items if these are unopened and in their original complete packaging. Favourbrook does not cover the costs of returning items (international or domestic) and are unable to support international exchanges at this time.
17 Pall Mall
0207 493 5060
Before returning your items to us, please check:
- The items for return are unworn, in re saleable condition, complete with all swing tags & unbroken security tag. (If the security tag has been removed in any way we wil not be able to accept the return)
- You have included your original invoice, with your preference for exchange or a refund.
- If you wish to exchange your items, remember to specify for which product, colour & size, using the space provided on your invoice. We recommend that you send us a quick email at firstname.lastname@example.org so we can put the replacement item aside for you.
- If you are a customer from outside the EU you will need to request a returns commercial invoice as well
If you wish to cancel your order:
- You can notify us by email to email@example.com or call us on +44 (0) 20 7491 2331 before we have dispatched the goods to you; or
- Where goods have already been dispatched to you, by returning goods to us in accordance with the clause set above.
We kindly remind our customers that invoices and requests for Tax Free Refunds must be made at the time of purchase. This is a statement of Policy only, which may be changed at any time and does not affect your statutory rights.